T & C
Delivery Policy

  1. Within Klang Valley Transportation by AQUA SHOP (M) SDN BHD
      1-3 days within working hour Upon confirmation of order and received payment.              
  1. Others West Malaysia Area by Courier Services
  2. East Malaysia By  Courier Services
 i.) Just pay for the product you bought first may excluding shipping fees
 ii.) Shipping costs must be paid to our company upon receipt of the goods

-We will send you an email within 24 hours confirming your order includes tracking numbers. When the item is shipped out from our premises.
-Day (Monday – Friday) delivery is usually next working day after posting requires 3 to 7 working days .
Upon Confirmation of order - The personal information we collect may include your:
-Name / Company Name
-Telephone Number
-Mobile Number
-Delivery Address
-Billing Address
-Email address
Available Walk-in around working hour Only :-
Monday to Friday:9.00-5.00p.m
Saturday : 9.00-1.00p.m

Refund Policy
Refund will be made either one of the condition is met:

  1. The product is broken or damage when receive.
  2. Please return your purchase to the following address:

  1. Please contact us at aquashopmalaysia@gmail.com or 1700-81-9199 if you have any questions or doubts.

1.) IF YOU WANT TO CANCEL AN ORDER, PLEASE EMAIL US AT  aquashopmalaysia@gmail.com or contact 1700-81-9199
Privacy Policy

We are committed to protect your privacy. We does not sell, share or trade customer’s personal information collected online with third parties. Please read the Statement of Privacy to be more aware about our policy on collecting, using and disclosing any information.
Uses of Information

You agree that the personal information we collect from you will be used and or shared within our corporate group and to third parties for one of the following purposes:

• To deliver products that you purchase from our website
• To inform and update you on the delivery of the product and for customer support purposes;
• To provide you with relevant product information;
• To process your orders and to provide you with the services and information offered through our website and which you may request;
• To allow us to administer your registered account with us;
• To conform to legal requirements or comply with legal process;
• To verify and carry out financial transactions in relation to payments you may make online. For example, payments that you make through our website will be processed by eGHL (www.e-ghl.com).
Information Security
We employ certain security measures, such as encryption where appropriate. We also take appropriate steps to ensure that your information is treated securely.
Changes to the Privacy Policy

We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website. You should check this Policy each time you access our website so as to be aware of the most recent
applicable version of the Policy.

Complaints about breaches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us.

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